Module 10: Social Media Marketing Strategy for Businesses
Objective: Learn how to build end-to-end campaigns for real businesses.
Topics Covered:
- Mapping the customer journey (Awareness → Conversion → Retention)
- Crafting brand voice and visual identity
- Setting up social media policies & community guidelines
- Planning campaigns for festivals and events
- Influencer marketing strategy & brand collaborations
- Crisis management and reputation control on social media
- Case studies of successful SMM campaigns in 2025–2026
Practical Task:
Develop a complete 3-month strategy for a local Coimbatore business.

